AP Service Technical Support Engineer – Daikin Air Conditioning (Vietnam) Joint Stock Company
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Ngày hết hạn
PHÚC LỢI CÔNG VIỆC
Chế độ bảo hiểm
Chăm sóc sức khỏe
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
MÔ TẢ CÔNG VIỆC
Working Location: Service Center in District 2
1/ Technical support:
Contact to factory for updating about new equipment and quality issue for service division.
Support & consult technical-related issues of AP products as requirement.
Support Service Center /Service Station to set up and follow action plan for AP Service.
Support to Service Center /Service Station to manage the AP Service operation (T&C, maintenance and repair jobs, manpower…)
Coordinate with sales side to support to customers about technical matters.
2/ Training activities:
Prepare training content and manage training data.
Coordinate with other departments for training classes to contractors, sub-contractor and owners as inquiry.
Plan and organize in-house training classes or OJT to internal staff to upgrade their skills and knowledge.
Contact to factory and AP Hub for training and get new knowledge about new products.
3/ Technical issue management:
Collect and control quality issues from all branches/ stations and feedback to factories, AP Hub.
Assist Manager to work with factories about quality or technical issues.
Coordinate and support regional office for new technical solution in Vietnam market.
4/ Others responsibilities:
Manage data about technical issues and make relating reports as inquiry.
Research and give idea to department for manage and develop the business of AP market.
Other relating tasks as requirement from Manager.
YÊU CẦU CÔNG VIỆC
Bachelor degree: Graduate from Engineering field.
Have technical knowledge and working experience is preferred.
Have knowledge, especially in service maintenance or repair of chiller.
Fluently in Vietnamese and English.
Good presentation skill, computer, control (PLC) and software.
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