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AP Service Technical Support Engineer – Daikin Air Conditioning (Vietnam) Joint Stock Company

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2022-10-21 00:00:00

PHÚC LỢI CÔNG VIỆC

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm

MÔ TẢ CÔNG VIỆC

Working Location: Service Center in District 2

1/ Technical support:

  • Contact to factory for updating about new equipment and quality issue for service division.
  • Support & consult technical-related issues of AP products as requirement.
  • Support Service Center /Service Station to set up and follow action plan for AP Service.
  • Support to Service Center /Service Station to manage the AP Service operation (T&C, maintenance and repair jobs, manpower…)
  • Coordinate with sales side to support to customers about technical matters.

2/ Training activities:

  • Prepare training content and manage training data.
  • Coordinate with other departments for training classes to contractors, sub-contractor and owners as inquiry.
  • Plan and organize in-house training classes or OJT to internal staff to upgrade their skills and knowledge.
  • Contact to factory and AP Hub for training and get new knowledge about new products.

3/ Technical issue management:

  • Collect and control quality issues from all branches/ stations and feedback to factories, AP Hub.
  • Assist Manager to work with factories about quality or technical issues.
  • Coordinate and support regional office for new technical solution in Vietnam market.

4/ Others responsibilities:

  • Manage data about technical issues and make relating reports as inquiry.
  • Research and give idea to department for manage and develop the business of AP market.
  • Other relating tasks as requirement from Manager.

YÊU CẦU CÔNG VIỆC

  • Bachelor degree: Graduate from Engineering field.
  • Have technical knowledge and working experience is preferred.
  • Have knowledge, especially in service maintenance or repair of chiller.
  • Fluently in Vietnamese and English.
  • Good presentation skill, computer, control (PLC) and software.
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