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RETAIL TRAINING MANAGER – Công ty TNHH ZORA

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2022-09-30 00:00:00

MÔ TẢ CÔNG VIỆC

Zora’s client is the leader in the distribution of flowers and pot plants in Asia-Pacific. Having strong beliefs in high-tech solutions and cool chain management, the company delivers wide assortments to both international and domestic markets.

RETAIL TRAINING MANAGER POSITION

JOB DESCRIPTION

· Perform observation on field/visit retail shops and observe how staff in the shop interact with customers to identify areas of improvement; and communicate found issues to Manager and related persons for improvements;

· Work closely with Shop Manager/ Regional Managers to develop necessary training materials, and determine proper training courses/topics both for individuals and teams, for new and the current ones;

· Create course and training manuals to meet specific Retail training needs;

· Monitor training programmers and manuals to ensure that they are effective and up-to- date;

· Design, modify & format training manuals/presentations;

· Take pictures/video, and collect necessary information to develop new manuals, and update available manuals;

· Deliver/ facilitate training to Staff and Shop Managers;

· Involve related Key Employees/ Key Managers in the related training topics;

· Facilitate training courses;

· Collect and manage training documents orderly and properly;

· Maintain up-to-date records of all trainings delivered in hard and soft files and produce related reports as required.

· Ensure training targets are met and maintained in accordance with current company and department’s requirements;

· Propose proper ideas/suggestion to improve/ refresh the training activities.

YÊU CẦU CÔNG VIỆC

·       3 years++ of working experience as a Retail Trainer, Sales Trainer, or similar role;

·       Experience in retail industry;

·       Availability to travel and visit all retail shops;

·       Ability to manage the full training cycle, including analysis, design, build, delivery, evaluation of a range of training programs for retail;

·       Excellent presentation, communication and interpersonal skills in both English & Vietnamese;

·       Advanced MS office (Word, Excel, PowerPoint), and training techniques.

BENEFITS

·        Salary : Competitive and negotiable

·        Working hours: Monday – Saturday in District 3 Office.

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