Store Assistant/ Storeroom Management (Work at Dong Da Dist, Ha Noi) – Techtronic Industries Vietnam (TTI)
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MÔ TẢ CÔNG VIỆC
Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.
Assist in ensuring that the product display area is clean and organized
Develop and cultivate strong buying relationships with customers
Use company literature and available training resources to stay up-to-date on product features
Offer technical support for our products and demonstration of tools to customers
Provide product quotation to customers.
Ensure the stock and the storeroom are effectively managed – operational responsibilities such as good receivables & transfers, stock taking, arranging stock & reporting.
Transfer stock and documents between stores, back office work (includes banking, office related, will be assigned as applicable).
Act as brand ambassador & build strong relationships with customers.
YÊU CẦU CÔNG VIỆC
Academic & Experience:
Bachelor’s Degree in any discipline is highly preferred
1 – 2 years successful selling experience (achieving targets) with strong emphasis on counter sales.
Experienced in power tool industry or knowledge of construction, automotive, railway, power utility, shipbuilding industry is preferable.
Determination to build a career with a forward-thinking business.
At least 1 year working experience in retail / counter sales General:
Ability to interact with various customers internally and externally with strong communication skills
Strong technical aptitude with problem-solving and relationship building skills
A highly motivated self-starter with good team working skills
Experience with customer service
Drive for continuous improvement & development
Ability to self-manage time & allocate resources as required
React quickly to a changing environment with the ability to work under pressure
Languages – knowledge of English preferred
Good IT skills e.g., MS Office, PowerPoint, Internet, etc..
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